Job Code: 589
Location: Los Angeles
Program/Department: Women’s Residential Program / Substance Abuse Program (Drug Medi-Cal)
Reports To: Director of Behavioral Health Programs
Salary Range: Staring salary based on experience, qualification, and budget. (100% time – 40 hours per week)
FLSA Status: Exempt
Position Purpose: The Program Administrator oversees and manages the daily program operations of Residential Treatment for Women and Children in South Los Angeles. Responsible for maintaining a high standard of care; within the Los Angeles County Substance Abuse and Prevention Control (SAPC) and Drug Medi-Cal (DMC) program design. The Coordinator upholds the JWCH mission to improve the health status and wellbeing of under-served segments of the population of Los Angeles County. The Program Administrator upholds the JWCH mission to improve the health status and wellbeing of under-served segments of the population of Los Angeles County through the direct provision or coordination of health care, health education, services, and research.
- Supports the Program Director in all administrative aspects of the program.
- Reviews chart documentation and status reports prepared by program staff to ensure all legal, contractual, and revenue-generating reports meet or exceed required Agency and applicable regulatory agencies’ standards.
- Orient new staff, visitors and dignitaries to the service and policies associated with the facility
- Conducts intakes and other clinical work as necessary
- Supervise the ongoing development and quality assurance of the program in conjunction with the Substance Abuse Manager and Director of Behavioral Health Programs
- Performs managerial duties to include interviewing applicants for employment; assigning and reviewing progress of assignments; conducting performance appraisals; recommending salary increases; and developing higher levels of expertise in staff members by encouraging further education, participation in seminars and providing learning opportunities within program mental health and/or substance abuse services.
- Monitor the program and clients for safety, and quality of program design
- Oversee and assist with all programs compliance with licensing and certification regulatory agencies in conjunction with Substance Abuse Manager
- Ensure organization’s adherence to all state, county and federal treatment standards and regulations
- Ensures all administrative documentation is accurate and submitted within the established timeframe; gathers and analyzes information and prepares routine reports including those used to assess performance.
- Provide reports on contract compliance activities and program outcomes
- Attend seminars, conferences, and trainings relative to substance abuse treatment and skills necessary for a position of leadership
- Review client charts and forms for accuracy and compliance with the agency’s funding source and regulatory requirements
- Maintains advanced knowledge regarding industry standards, regulatory changes, innovations, and trends for program development and improvements.
- Maintain monthly billing expectations for the program in conjunction with Clinical Manager and Program Director
- Partners with the Intake Coordinator and Billing to ensure the program maintains budgeted census
- Interface cooperatively with other treatment agencies, community based providers and referral sources
- Other duties as assigned
- Three years’ experience working in the field of substance abuse/mental health
- One to two years direct supervisory and management experience
- A in related field (business administration, public health, or social work)
- Preferred registered or Certified Substance Use Disorder (SUD) Counselor: Must be certified by one of the agencies accredited by the NCCA and recognized by DHCS, which include CADTP and CCAPP; and who must adhere to all requirements of the California Code of Regulations, Title 9, Chapter 8 and Title 9.
- Preferred experience with Drug Medi-Cal and Los Angeles County Substance Abuse Prevention and Control (SAPC)
- Bilingual capabilities in English and Spanish preferred
- Ability to work in a fast paced environment
- Perform multiple tasks while demonstrating the ability to work within a team construct
- Proficient in Electronic Health Recording Systems
- Demonstrated ability to work independently and follow through on projects
- Demonstrated experience selecting, developing and coordinating a work team
- Excellent documentation, oral and written communication skills
- Exceptional organizational skills
- Excellent computer skills (Microsoft Office Programs)
- Valid California Driver’s License and proof of insurance
- Must have reliable transportation
- Must be insurable