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Program Administrator

Job Code: 589
Location: Los Angeles
Program/Department:  Women’s Residential Program / Substance Abuse Program  (Drug Medi-Cal)
Reports To: Director of Behavioral Health Programs
Salary Range: Staring salary based on experience, qualification, and budget. (100% time – 40 hours per week)
FLSA Status: Exempt

Position Purpose: The Program Administrator oversees and manages the daily program operations of Residential Treatment for Women and Children in South Los Angeles.    Responsible for maintaining a high standard of care; within the Los Angeles County Substance Abuse and Prevention Control (SAPC) and Drug Medi-Cal (DMC) program design.  The Coordinator upholds the JWCH mission to improve the health status and wellbeing of under-served segments of the population of Los Angeles County.  The Program Administrator upholds the JWCH mission to improve the health status and wellbeing of under-served segments of the population of Los Angeles County through the direct provision or coordination of health care, health education, services, and research.

Principal Responsibilities:

  1. Supports the Program Director in all administrative aspects of the program.
  2. Reviews chart documentation and status reports prepared by program staff to ensure all legal, contractual, and revenue-generating reports meet or exceed required Agency and applicable regulatory agencies’ standards.
  3. Orient new staff, visitors and dignitaries to the service and policies associated with the facility
  4. Conducts intakes and other clinical work as necessary
  5. Supervise the ongoing development and quality assurance of the program in conjunction with the Substance Abuse Manager and Director of Behavioral Health Programs
  6. Performs managerial duties to include interviewing applicants for employment; assigning and reviewing progress of assignments; conducting performance appraisals; recommending salary increases; and developing higher levels of expertise in staff members by encouraging further education, participation in seminars and providing learning opportunities within program mental health and/or substance abuse services.
  7. Monitor the program and clients for safety, and quality of program design
  8. Oversee and assist with all programs compliance with licensing and certification regulatory agencies in conjunction with Substance Abuse Manager
  9. Ensure organization’s adherence to all state, county and federal treatment standards and regulations
  10. Ensures all administrative documentation is accurate and submitted within the established timeframe; gathers and analyzes information and prepares routine reports including those used to assess performance.
  11. Provide reports on contract compliance activities and program outcomes
  12. Attend seminars, conferences, and trainings relative to substance abuse treatment and skills necessary for a position of leadership
  13. Review client charts and forms for accuracy and compliance with the agency’s funding source and regulatory requirements
  14. Maintains advanced knowledge regarding industry standards, regulatory changes, innovations, and trends for program development and improvements.
  15. Maintain monthly billing expectations for the program in conjunction with Clinical Manager and Program Director
  16. Partners with the Intake Coordinator and Billing to ensure the program maintains budgeted census
  17. Interface cooperatively with other treatment agencies, community based providers and referral sources
  18. Other duties as assigned


  1. Three years’ experience working in the field of substance abuse/mental health
  2. One to two years direct supervisory and management experience
  3. A in related field (business administration, public health, or social work)
  4. Preferred registered or Certified Substance Use Disorder (SUD) Counselor: Must be certified by one of the agencies accredited by the NCCA and recognized by DHCS, which include CADTP and CCAPP; and who must adhere to all requirements of the California Code of Regulations, Title 9, Chapter 8 and Title 9.
  5. Preferred experience with Drug Medi-Cal and Los Angeles County Substance Abuse Prevention and Control (SAPC)
  6. Bilingual capabilities in English and Spanish preferred
  7. Ability to work in a fast paced environment
  8. Perform multiple tasks while demonstrating the ability to work within a team construct
  9. Proficient in Electronic Health Recording Systems
  10. Demonstrated ability to work independently and follow through on projects
  11. Demonstrated experience selecting, developing and coordinating a work team
  12. Excellent documentation, oral and written communication skills
  13. Exceptional organizational skills
  14. Excellent computer skills (Microsoft Office Programs)
  15. Valid California Driver’s License and proof of insurance
  16. Must have reliable transportation
  17. Must be insurable

>> Apply Online Here

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The Health Resources and Services Administration (HRSA) consider JWCH Institute, Inc. / Wesley Health Centers and its providers as Public Health Services employees, providing malpractice liability protection under the Federal Tort Claims Act (FTCA). This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).

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